Privacy Policy

Our GDPR privacy policy sets out what personal buyer information LS Audio Tech LTD receives from our sales channels, how we use it and under what circumstances, if any, we will share it with other parties. We abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which comes into effect on 25th May 2018. We are committed to keeping buyers’ personal information secure and confidential.

Lawful Basis for Processing Personal Data

For the purposes of the GDPR, we are the Data Processor when selling on Amazon or eBay we process all personal data lawfully, fairly and in a transparent manner. Under Article 6 of the GDPR, the lawful basis on which we process personal data received from Amazon or eBay is that of “Contract” - whereby processing is necessary to fulfil buyer orders and enquiries. We retain information provided by Amazon or eBay, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.

For the purposes of the GDPR we are the Data Controller when selling on our own web site we process all personal data lawfully, fairly and in a transparent manner. Under Article 6 of the GDPR, the lawful basis on which we process personal data received from our web site is that of “Contract” - whereby processing is necessary to fulfil buyer orders and enquiries. We retain information provided customers, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years

Data We Receive: Personally, Identifiable Information

We receive personally identifiable information from Amazon eBay, or our web site only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format on Amazon), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose.

How we use buyers’ personal information

We may use any personal buyer information provided by Amazon and eBay or by customers via our web site to:

Process and dispatch buyers’ order/s

Carry out regulatory checks to meet our legal obligations

Prevent and detect crime

Develop and improve our products

Undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)

We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:

A buyer asks us to reveal the information, or we have a buyer’s permission to do so

We are required or permitted to do so by law

It is required by law enforcement, fraud prevention or credit reference agencies

We may share buyer personal information with our suppliers, service providers and other contractors only to fulfil orders buyers place with us on Amazon, eBay or via our web site. 

Data Subject Access Requests

Under the GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on Amazon or eBay) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However, we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.

Copyright

All rights, including copyright, in the content of these VisioSound web pages are owned and controlled for these purposes by VisioSound. In accessing the VisioSound web pages, you agree that you may only down load the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these VisioSound pages for any other purpose whatsoever, in any medium, without the prior written permission of VisioSound.

Cookies

Cookies are pieces of information, stored on your hard drive by your web browser, that help us to monitor our pages and advertisements, your preferences and enhance your shopping experience whilst you use our site. Most browsers are automatically set to accept cookies, although you can refuse them if you choose. Cookies only identify computers not individuals and help us to provide the friendly VisioSound service you have come to expect. For example, they allow you to save your password so that you do not have to enter it every time you visit us.